Transparent Pricing
Simple, honest pricing.
No surprises.
Homeowners pay nothing until they approve the work. Plumbers keep most of what they earn.
Pay nothing until you approve the work
Your payment is held in escrow until you say so. Always.
15%
commission on completion
- Escrow-protected payment
- AI diagnosis included
- Verified plumber matching
- Live job tracking
- Before/after photo proof
- Optional tip after approval
25%
commission on completion
- Everything in Standard
- Priority dispatch queue
- 45-minute SLA guaranteed
- Dedicated support agent
- $35 no-show penalty if 20+ min late
- Auto-refund on cancellation
Free
no commission charged
- AI diagnosis included
- DIY card with step-by-step guide
- Cost estimate for parts
- No plumber needed
- No commission charged
Built-in protections for every job
⚡ $35 No-Show Penalty
If your plumber is 20+ minutes late with no communication, Destilus automatically charges them a $35 penalty and you receive a full refund option.
💰 Optional Tip
After approving the work, you can optionally tip 10%, 15%, 20%, 25%, or a custom amount. 100% goes directly to your plumber.
🔒 Escrow Protection
Your payment is held in Stripe-secured escrow and only released when YOU approve the completed work.
Accountability for everyone
Our no-show policy protects both sides.
- →Plumber is 20+ minutes past ETA with no update
- →$35 penalty charged automatically to plumber
- →Homeowner receives full refund option
- →Job re-dispatched automatically to next available plumber
- →Homeowner is unreachable when plumber arrives
- →$35 cancellation fee charged to homeowner
- →Plumber compensated for travel time
- →Job marked as cancelled in the system
Have more questions? Browse the full FAQ →
By booking through Destilus, you acknowledge that plumbers are independent contractors, not Destilus employees. Destilus is not liable for the quality, safety, timeliness, or outcome of any plumbing work. Escrow protects your payment — it does not guarantee workmanship. Terms of Service · Privacy Policy · Accessibility