Cookie Policy

Last updated: May 4, 2026

This Cookie Policy explains what cookies and similar technologies Destilus uses, why we use them, and how you can manage them. By using Destilus, you consent to our use of cookies as described below.

What are cookies?

Cookies are small text files stored on your device by your browser when you visit a website. They allow the website to recognize your device, remember your preferences, and provide features like keeping you signed in across visits.

We also use similar technologies including local storage, session storage, and browser fingerprinting (only for security purposes) that function in comparable ways.

Types of cookies we use

Strictly necessary

Required

Required for the platform to function. These cannot be disabled.

Examples: Authentication session token, CSRF protection token, Stripe payment session

Kept for: Session or up to 30 days

Functional

Optional

Remember your preferences and settings to improve your experience.

Examples: Language preference, notification settings, last viewed ZIP code

Kept for: Up to 1 year

Analytics

Optional

Help us understand how users navigate the platform so we can improve it. Data is aggregated and anonymous.

Examples: Pages visited, features used, error frequency

Kept for: Up to 2 years

Performance

Required

Monitor platform health, API response times, and uptime.

Examples: Error logs, load times, agent health metrics

Kept for: Up to 90 days

Third-party cookies

Some cookies are set by third-party services we use:

Stripe: Payment processing and fraud prevention
Supabase: Authentication sessions
Mapbox: Interactive maps for plumber tracking

These providers have their own cookie and privacy policies. We recommend reviewing them directly.

How to manage cookies

You can control cookies in several ways:

Browser settings: Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will break sign-in and payments.
Account settings: Once signed in, you can opt out of analytics and functional cookies from your account preferences page.
Do Not Track: Destilus respects the Do Not Track browser signal for analytics cookies.

To delete all Destilus cookies: open your browser’s developer tools → Application → Cookies → select destilus.com → Delete All.

Contact

Questions about our use of cookies? Email privacy@destilus.com or see our full Privacy Policy.